Please reach us at tony@webuildpro.co.uk if you cannot find an answer to your question.
Hertfordshire and the surrounding areas, North London & Central London.
That said, if your location is not included in this list of areas above, please still get in touch as we may be able to make arrangements for you.
Yes. When jobs are outside of the 5-mile radius from our fixed address in St Albans, a minimal charge will be applied to justify travel times and costs. Job location is always factored in when estimating, and pricing for this will be included as part of the fixed fee quotation.
No, we will not be responsible for removing and disposing of the leftover packaging, however we will always leave the boxes in a neat pile and bag up any leftover materials where possible.
No problem at all. Please make sure you cancel the booking with as much notice as possible or at a minimum of 24 hours before the appointment.
We accept payments through bank transfer, card, or cash. However, please note that bank transfer is the preferred method. Payments will be processed only upon completion of the assembly service.
Yes, public liability insurance has been obtained.
No, items are to be placed in or near the location where they are to be built with enough space for assembly. (Most retailers deliver to a single location of your choice).
If heavy lifting is required, please let us know in advance as arrangements can be made and will be included in the quotation.
No, we specialise in the assembly of all flat pack furniture brands. Put simply, if you buy it, we can build it!
If we discover missing parts or damaged items, we will inform you straight away before proceeding any further with the assembly. On occasions where we have traveled far and the damages affect the ability to complete the build, we will charge a small fee to cover time spent / travel expenses.
We understand the frustration that may arise in such situations. However, it is imperative for us as a business to implement the mentioned fees to cover outgoing costs. We are more than happy to provide written evidence, including pictures, to assist you in challenging the retailer if needed.
As all items vary it’s hard to give an exact answer, however to avoid disappointment we recommend clearing as much space as possible. Were happy to help move items around in the room (within reason) and will advise of the type of space needed when providing a quotation, however it is your responsibility to measure the items to make sure they fit.
Yes, we can disassemble all types of flat pack furniture.